Solutions
Banking & Finance
The advent of Internet and growing software technology has enabled the banking industry to set a truly virtual banking experience. Heightened consumer awareness of Internet fraud and identity theft will motivate banks to develop new offerings that combine conventional products with identity theft and fraud protection services. Newly empowered customers expect customized, easily accessible services that are easy to use and reliable. This perhaps is a bit of a science fiction story for now, but technology and its impact on banking is that it is changing the banking industry into a virtual world that can be accessed from any computer.
The fast growing technology and rapid changes in the technology with respect of time is creating urgency in the banking sector to increase their performance by implementing sophisticated applications to manage the whole process of the banking and finance industry to meet on going demands from industry and customers. Hence banking and financial sector requires robust solutions to retain and harness customer base while at the same time increase shareholders value either by competing or collaborating with the global powers, through consolidations and convergence. Yahweh Won’s Financial Services (FS) encompassing both Banking and Financial Services employs its many years of experience crossways the world to support clients who vision it as a business enabler. As IT service providers, our constant endeavour is to raise the bar to leverage expertise to the Customers advantage. The vast knowledge base ensures that our learning curve is short and the benefits to the Customer accrue early in the engagement cycle and Yahweh Won’s stable resource pool ensures minimal deviations from planned business programs.
Yahweh Wonaugments business process and diminish equipped cost structures in IT and business areas by maximizing consistency and preservation across customer’s to guarantee probable for continued growth. Implement more firmness inside risk management and business supremacy from board level downwards. Yahweh Wonhas been involved in the whole gamut of activities and contributing to: Business Analysis, Design, Development, Maintenance, Re-Architecture, Client Implementations, Testing, Production Support, Technical Documentation and Database Administration in this practice area.
Customer Relationship Management
In order to gain a competitive advantage and differentiate products and services in the marketplace, companies must shift their focus from a product-centric view to a customer-centric one. Yahweh Won helps companies manage their customer relationships.
CRM (Customer Relationship Management) is a software industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. CRM is a business strategy that includes implementing policies, processes and enabling technologies.
An effective CRM strategy will personalize the customer’s experience across all enterprise touch points. By coordinating the customer’s interactions, a company is able to optimize customer satisfaction, which translates into increased profitability and revenue. Yahweh Wonis experienced in helping companies define and implement the right CRM solution for their business. Our consultants have hands-on experience in all aspects of CRM implementation from strategy and requirements definition to package evaluation, selection, and implementation.
The CRM Solution Centre at Yahweh Wonprovides total business solutions to our clients. Our services include:
- CRM Strategy Definition
- Project Management
- Business Process Re-engineering
- Software Evaluation
- Software Selection
- Technical Assessment
- Implementation Consulting
- Custom System Enhancements
- Custom Reporting Solutions
- Data Migrations/Conversions
- Process Documentation and System Testing
- End-User Training
- E-Business
Enterprise Resource Planning
ERP (Enterprise Resource Planning) is a software industry term for the broad set of activities supported by multi-module application software that helps a manufacturer or any other business to manage the important parts of its business, including product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and the human resource aspects of a business.
Enterprise Resource Planning (ERP) is a complete set of business applications consisting of several modules integrated in a centralized database, that runs across the organization, enabling you to cut costs; increase revenues across front- and back-office functions; and access current, accurate, and consistent data. In short, Enterprise Resource Planning (ERP) is a combination of the best business management practices and technology integrated with the company’s core business processes to achieve overall business objectives.
Yahweh Won has experienced professionals in ERP solutions, who have worked on several ERP implementations.
Telecom
In the new age, communication services are becoming more and more diversified. Ranging from basic circuit switched voice and data service to packet switched services with multitudes of applications in the network and the hand-held devices, the services needs have become complex. Customer management, service pricing and service delivery require accurate and reliable integration among many applications. Most of the time organization needs settle-down to seamless integration among third party and legacy systems, besides the add-on new generation systems. Revenue and profitability depend to a large degree on managing a wider variety of smaller volume services, which are often relatively short-lived.
Maximizing the revenues entails need for services to be brought into use quickly and managing end-user expectations. Ideally the same fulfillment infrastructure should serve both fixed and mobile networks in achieving the above goals.
At Yahweh Won, we believe in satisfying customer needs in a partnership mode, by involving the customers at every stage of development and applying technology and solution engineering principles that accommodate new paradigms. The process is expected to achieve the following benefits irrespective of the customer’s range and scale of operations large or small.
Travel & Transport
The intense competition has made it imperative for the TTL industry to leverage technology to cut cost per transaction, provide better customer service and keep pace with the changes in the business environment. Over years due to stiff competition and recession, Industry has been looking in to cutting costs of inventory, Operational cost and Just In Time procurement, this has put severe pressure on the Information Technology to help the end users in bringing more efficient applications to support them. Over the years Yahweh Won has architected and delivered solutions in the areas of TTL.
Yahweh Won has acquired TTL domain expertise through years of exposure and association with various clients. This has been supported well by the fact that Yahweh Wonhas the technical expertise to handle challenges that are a part of today’s industry dynamics. Yahweh Won has been able to overcome all the challenges faced and deliver a quality product that meets and exceeds customer expectations TTL Group is a blend of technocrats with good exposure to the TTL domain. The group has been innovative and solutions oriented in building and maintaining applications in TTL.
Yahweh Won has been involved in all the phases of the lifecycle for projects on the TTL domain: Requirements gathering and elaboration, Architecture and Design, Development, Testing, Re-Architecture and Re-Engineering client implementations, Production support and User documentation.
Yahweh Won has deep knowledge domain knowledge and understanding of the TTL vertical coupled with our experience in this domain Innovating over a decade has enabled us to offer to our customer unmatched value proposition. Yahweh Wonhas provided our end to end solutions in travel for various Airlines, Travel distribution, Logistic companies which include 3PL, Hotels, Rail & Road organizations. Yahweh Wonhas good knowledge with some of the ERP tools like Microsoft Dynamics and Ofbiz. Yahweh Wonhas good amount of expertise in mobile, GPS/ GPRS tracking and integrating applications with Barcode, RFID, external booking engines, payment gateways, GIS maps and various communication protocols like TAF -TSI, SIRI and DATEX.
